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Bosman: if a feature works only for 10% (provided 10% are internal and 90% external) of the mails either the feature must be removed or there must be a warning telling the user that such feature only works with internal users.

If you want to receive a read receipt from the recipient, just check the checkbox of Request a Read Receipt. So, technically speaking the 2 Receipts are different. In Microsoft Outlook 2010/2013, select New E-mail to create a new message, on the Options tab, in the Tracking group, Request a Read Receipt is placed at the bottom of the right corner. Receipts from internal recipients have one kind of icon, from external they appear as a mail. Under Tracking, go to the section called For any message received that includes a read receipt request. Daneke: even though your answer doesn't provide a solution, it is the best explanation on why this feature doesn't work with external servers. At least during these tests using well known destination mail servers. I regularly receive the both Receipts (delivery and read). your suggestions were focused on the fact that the destination mail server doesn't allow Receipts. The conclusion is: even in the best scenario (destination mail server allows Receipts to be sent back to the sending mail server) the Tracking Page only works with internal users. Post questions, follow discussions and share your knowledge in the Community.Dear Contributors, thank you for the support and for taking the time to reply. Postman Trust clarity how to set a read receipt in outlook Skilled Souvenir Hard ring Where is Request a Read Receipt in Outlook 2010, 2013, 2016, 2019 and 365. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select on the menu bar and enter your query. Read receipts in Outlook on the web Still need help? Under Read receipts, choose how to respond to requests for read receipts. Select Settings > View all Outlook settings.

The read receipt report would not contain the original message sent. To choose how  responds to read receipt requests: Hello, Read receipt which you receive would contain the subject line which would in turn confirms the mail was read by the recipient. How to Disable Outlook 2010 Read Receipt.

To learn how, see Add and request read receipts and delivery notifications. When a recipient declines a read receipt in Outlook, the sender will not receive any notification that the. You can't request a read receipt in, but you can request read receipts for  messages sent using Outlook for Windows.